🩺 Vitals
- 📦 Version: v1.16.0 (Released 2026-01-24)
- 🚀 Velocity: Active (Last commit 2026-01-30)
- 🌟 Community: 39.1k Stars · 5.0k Forks
- 🐞 Backlog: 229 Open Issues
🏗️ Profile
- Official: twenty.com
- Source: github.com/twentyhq/twenty
- License: AGPL-3.0
- Deployment:Docker
- Data Model: SQL (Postgres)
- Jurisdiction: USA 🇺🇸
- Compliance: SOC 2 Type II
- Complexity: Moderate (3/5) - Docker Compose
- Maintenance: Moderate (3/5) - Active Development
- Enterprise Ready: Growing (3/5) - Modern UI, Extensible
1. The Executive Summary
What is it? Twenty is an ambitious open-source CRM platform designed as a modern alternative to Salesforce. It focuses on a highly customizable "Notion-like" interface for managing objects (People, Companies, Opportunities) and is built with a developer-first mindset.
The Strategic Verdict:
- 🔴 For Legacy Sales: Caution. Missing some traditional "heavy" features of Salesforce.
- 🟢 For Modern Orgs: Strong Buy. Clean UX, full data ownership, and highly extensible.
2. The "Hidden" Costs (TCO Analysis)
| Cost Component | Proprietary (Salesforce) | Twenty (Self-Hosted) |
|---|---|---|
| License Fee | $$$$ | $0 (AGPLv3) |
| Customization | Expensive Consultants | In-House Code |
| Data Control | Vendor Cloud | Full Ownership |
3. The "Day 2" Reality Check
🚀 Deployment & Operations
- Installation:Docker-first approach. One command to spin up.
- Maturity: Rapidly evolving project. Expect frequent updates and changes.
🛡️ Security & Governance
- Compliance: SOC 2 Type II
- License: AGPL-3.0 ensures community contributions flow back to the project.
4. Market Landscape
🏢 Proprietary Incumbents
- Salesforce
- HubSpot
🤝 Open Source Ecosystem
- Odoo
4. Market Landscape
🏢 Proprietary Incumbents
- Salesforce: The proprietary market leader..
- HubSpot: The proprietary market leader..
🤝 Open Source Ecosystem
- Odoo: A notable open source alternative in this space.