Typebot

🩺 Vitals

📦 Version: v3.15.2 (Released 2026-01-11)
🚀 Velocity: Active (Last commit 2026-01-29)
🌟 Community: 9.6k Stars · 2.9k Forks
🐞 Backlog: 214 Open Issues

🏗️ Profile

Official: typebot.io
Source: github.com/baptisteArno/typebot.io
License: Functional Source (FSL)
Deployment: Docker / SaaS
Data Model: PostgreSQL
Jurisdiction: France 🇫🇷, EU 🇪🇺
Compliance: HIPAA/SOC 2 (features available), GDPR
Complexity: Medium (3/5) - Requires S3 compatible storage
Maintenance: Medium (3/5) - Next.js full-stack app
Enterprise Ready: High (5/5) - SSO, RBAC, Multi-channel

1. The Executive Summary

What is it? Typebot is a powerful "conversational form" builder. Instead of boring static forms (like Typeform), it turns data collection into a chat experience. It is designed for lead generation, customer support triage, and user onboarding. You can build flows visually (drag-and-drop) and deploy them to your website, as a popup, or even directly to WhatsApp.

The Strategic Verdict:

🔴 For Simple Contact Forms: Overkill. Use a basic HTML form or OpnForm if you just need a name and email.
🟢 For "High-Touch" Funnels: Strong Buy. If you need to qualify leads ("What is your budget?"), schedule appointments, or collect complex data (file uploads) in a user-friendly way, Typebot's completion rates significantly outperform static forms.

2. The "Hidden" Costs (TCO Analysis)

Cost Component	Proprietary (Typeform/Intercom)	Typebot (Open Source)
Response Limits	Strict caps (e.g., 1k/mo)	Unlimited (Self-Hosted)
Branding	"Powered by" branding on lower tiers	Fully White-Label
WhatsApp API	Expensive Add-on	Direct Integration

3. The "Day 2" Reality Check

🚀 Deployment & Operations

Installation: Uses Docker. The stack is modern (Next.js + Prisma + PostgreSQL).
Storage: You MUST provide an S3-compatible storage bucket (like MinIO or AWS S3) for file uploads. This adds a slight layer of complexity compared to a simple LAMP stack.

🛡️ Security & Governance

Data Privacy: All chat logs and user data reside in your Postgres database. You can configure data retention policies to automatically delete old chats for GDPR compliance.
License Note: Uses the FSL (Functional Source License). You can modify and host it for yourself or your internal teams freely, but you cannot build a competing "Typebot-as-a-Service" to sell to others.