So I built the directory of who to call. Five providers, live now.
Open source rarely fails on the code. It fails on the phone call you can't make when something breaks at 2am.
That's the gap I've spent the last months closing.
The software is the easy part. It's free, it's auditable, you can walk away from it any time. The hard part is finding someone accountable to deploy it, run it, and pick up the phone when it matters.
Without that, "digital sovereignty" stays a slide in a strategy deck. Nobody stakes a hospital or a school district on software with no one to call.
So today I'm opening the Service Provider layer of OpenTechHub: a directory of verified companies that build, host, and support open source, so the organizations that want out of vendor lock-in have somewhere to turn.
Five providers are live at launch. Each one earned it. Let me introduce them:
- luckycloud (Germany) is a German answer to Google Workspace and Microsoft 365, assembled entirely from open source and hosted in Germany, encrypted so not even their own staff can read your files. Built for healthcare, law, and schools, where data residency is a legal duty.
- Formbricks (Germany) makes open source surveys and customer feedback you can self-host, so the personal data your customers hand you never leaves infrastructure you control.
- Xinity (Austria) runs generative AI on your own infrastructure instead of US cloud APIs, with an open engine built to the same standard the mainstream AI services use, so existing applications switch over by changing one address instead of being rewritten.
- Zackriya (India) builds custom AI agents and maintains Meetily, an open source meeting assistant that transcribes and summarizes on your own machines, not a stranger's cloud. Adopt the tool, or hire the team that builds it.
- Burri Consulting (Switzerland) covers the advisory, security, and compliance work smaller organizations rely on, the human side that software alone never handles.
Four are in Europe, one is in India, and that mix is deliberate. When software is genuinely open, auditable, self-hostable, and yours to leave whenever you want, where it was built matters far less than how it was built. A tool made on those principles in India can serve a European hospital as well as a local one. So this map won't stop at Europe.
To each of the five: thank you for betting on this early, when it was still a promise and a pitch. You made the directory real. And to everyone who talked it through with me, tested it, and pushed back: you know who you are. This doesn't happen without you.
If your company builds, hosts, or supports open source, a few slots in the free pilot are still open. Learn how to get listed here.
The tools to run an organization without surrendering control already exist. What has been missing is the map of who can help you use them. That is what I am building.
